TERMS & POLICIES

PRIVACY POLICY

Your privacy is important to us so any information that you share with us remains strictly private, we do not share or sell information to third parties, nor use personal information for any reason other than its intended use.

The use of this site is governed by the policies, terms and conditions below. Your placement and submittal of an order through our morenabeachwear.com website indicates your acceptance of these terms and conditions.

Morenabeachwear.com reserves the right to make changes to this site and these terms and conditions at any time.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Morenabeachwear.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Morenabeachwear.com reserves the right at any time after receipt of your order, with prior notice to you, to supply less than the quantity you ordered of any item.

LIABILITY

Morenabeachwear.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received payments will be refunded using the method received.

SHIPPING

The shipping times provided by Morenabeachwear.com are estimated. Morenabeachwear.com will not be held accountable for late deliveries or loss or damage relating to late deliveries.

EMS Priority Service

    1. Shipping to Costa Rica: 1-2 business days
    1. Shipping to the United States: 3-5 business days
    1. Shipping to the rest of the world: 5-7 business days

Regular Certificate Mail (International Orders only)

International orders may take 10-20 business days if shipped through the certified mail

REFUNDS & RETURNS

We know how tricky can be to choose the right size in a swimsuit, so please do not hesitate to contact us for sizing inquiries (if the “size chart” doesn’t convince you!) at hola@149.28.13.162

If you don’t absolutely love your new Morena Beachwear bikini, send them back for a full refund or store credit within 30 days. Items must be clean, unused, unwashed, and in its original packaging with tags attached. No visible signs of use including deodorant/cosmetic stains, perfume, scents, etc. Please note that we cannot refund the shipping charge, just what you paid for the purchased items. We recommend sending returns via registered post as we do not accept responsibility for lost items.

If you want to exchange an item please note that you will have to cover the extra shipping fee.

*Items purchased using a discount code or SALE items, are eligible for store credit only.

Please ship them back to the following address and send us an email mentioning if you want an exchange or a refund:

Ornella Frattolillo / Tienda Morena
Centro Comercial El Punto, Local 2
Tamarindo, Guanacaste, 50309
Costa Rica

UNDELIVERABLE PACKAGES

If your package is marked as undeliverable or return to sender, a reshipping fee will be required.

INCORRECT ADDRESSES

Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Morenabeachwear.com is not responsible for, nor able to refund or replace orders shipped to the incorrect address.

RETURNED / REFUSED ORDERS

If you would like to cancel an order that has been refused or returned to us, the original shipping cost will be deducted from your refund amount as well as a 10% restocking fee.

LOST PACKAGES / INSURANCE

Priority shipping is the only option we offer that includes insurance. If you forgo choosing Priority Mail, Morenabeachwear.com is not responsible for replacing, refunding, or tracking your lost package.

PRICING

Prices are in US dollars and are subject to change without notice.

PRIVACY POLICY

Your privacy is important to us so any information that you share with us remains strictly private, we do not share or sell information to third parties, nor use personal information for any reason other than its intended use.